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"Infuriated customers find Trustpilot and write a scathing review. Satisfied customers, if not prompted, will not bother," said Francois Godard from Enders Analysis. The watchdog has not mentioned Trustpilot by name, but given the firm's size and influence many expect its activities will come under review. "[We'd be] very happy if the review sector as a whole can be a safe and secure place for people to come and find information." However, in recent years the firm has made efforts to tackle such activity, most recently switching to leaving flagged reviews online until free online casino win real money has completed an investigation. She explained the large discrepancy between actions taken on business complaints versus consumer ones as being the result of other companies having more insight into the issue too. "The underlying problem is, specialised sites like Trustpilot... are stuck in a conflict of interest: to generate audiences they need to host critical, credible voices; to keep clients they need positive reviews and ratings." bet online for footballsports betting kentucky